Harriet Frank
Empathic person-centred counsellor for everyday struggles
About Harriet
Harriet Frank offers calm, direct support for people feeling overwhelmed by stress, anxiety or low mood. She is a BACP counsellor with three years' experience and meets clients online by video, phone, chat or messaging. Harriet writes simply and listens without judgement so people can say what matters to them.
Her approach is person-centred. Sessions focus on what the client brings in the moment and on building a trusting working relationship.
Background and approach
Conversations aim to help people notice patterns, try small changes and feel more able to cope with daily pressures. Harriet helps with a range of concerns including anxiety, depression, relationship difficulties, eating and self-esteem problems. She also supports people dealing with attachment questions, body image, caregiver stress, chronic illness and long-term pain.
Other areas she works on include communication problems, separation and divorce, and feelings of guilt or shame. Sessions are practical and paced around the individual. Some meetings involve talking through recent events and feelings, while others explore ways of managing stress and improving self-care.
Clients can expect a steady, non-judgemental presence and straightforward feedback when useful. Her practice suits people who want an open space to make sense of hard emotions and try new ways of coping. Harriet uses online tools to fit sessions around work, study and caring responsibilities, with options for different formats to suit day-to-day needs.
What Harriet works with
Sessions & fees
Approaches you can try and how online therapy helps
Harriet works from evidence-based therapeutic techniques that focus on the person in front of her. One common way is a person-centred approach which centres conversations on the client’s experience, helping people feel heard and understood while they make sense of difficult emotions. This suits a wide range of concerns such as anxiety, low mood and relationship stress.Another useful strand is pragmatic problem-focused work that looks at specific patterns and small, manageable changes. This can involve practical strategies for coping with stress, challenging unhelpful thoughts, and improving self-care. These techniques are helpful for issues like worry, body image concerns and day-to-day functioning.
Finding the right approach is a collaborative process. Harriet will talk with each person about their goals and needs and suggest ways of working that match their situation. Clients and therapist decide together what feels most helpful and adjust the plan as progress is made.
Online therapy offers practical benefits for many people. Video calls allow face-to-face conversation when schedules are tight. Phone sessions can be a good fit when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit those who prefer typing or want flexible, in-the-moment contact between longer sessions. These options make it easier to fit therapy around work, study and caring responsibilities.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Eating disorders
Also listed
- Experience
- 3 years
- Registered with
- BACP
- Languages
- English