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Online only

Harriet Frank

BACP · United Kingdom

Empathic person-centred counsellor for everyday struggles

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Harriet

Harriet Frank offers calm, direct support for people feeling overwhelmed by stress, anxiety or low mood. She is a BACP counsellor with three years' experience and meets clients online by video, phone, chat or messaging. Harriet writes simply and listens without judgement so people can say what matters to them.

Her approach is person-centred. Sessions focus on what the client brings in the moment and on building a trusting working relationship.

Background and approach

Conversations aim to help people notice patterns, try small changes and feel more able to cope with daily pressures. Harriet helps with a range of concerns including anxiety, depression, relationship difficulties, eating and self-esteem problems. She also supports people dealing with attachment questions, body image, caregiver stress, chronic illness and long-term pain.

Other areas she works on include communication problems, separation and divorce, and feelings of guilt or shame. Sessions are practical and paced around the individual. Some meetings involve talking through recent events and feelings, while others explore ways of managing stress and improving self-care.

Clients can expect a steady, non-judgemental presence and straightforward feedback when useful. Her practice suits people who want an open space to make sense of hard emotions and try new ways of coping. Harriet uses online tools to fit sessions around work, study and caring responsibilities, with options for different formats to suit day-to-day needs.

What Harriet works with

Primary focus
Stress, AnxietyRelationship issuesEating disorders
Also works with

Sessions & fees

Approaches you can try and how online therapy helps

Harriet works from evidence-based therapeutic techniques that focus on the person in front of her. One common way is a person-centred approach which centres conversations on the client’s experience, helping people feel heard and understood while they make sense of difficult emotions. This suits a wide range of concerns such as anxiety, low mood and relationship stress.

Another useful strand is pragmatic problem-focused work that looks at specific patterns and small, manageable changes. This can involve practical strategies for coping with stress, challenging unhelpful thoughts, and improving self-care. These techniques are helpful for issues like worry, body image concerns and day-to-day functioning.

Finding the right approach is a collaborative process. Harriet will talk with each person about their goals and needs and suggest ways of working that match their situation. Clients and therapist decide together what feels most helpful and adjust the plan as progress is made.

Online therapy offers practical benefits for many people. Video calls allow face-to-face conversation when schedules are tight. Phone sessions can be a good fit when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit those who prefer typing or want flexible, in-the-moment contact between longer sessions. These options make it easier to fit therapy around work, study and caring responsibilities.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems can Harriet help with?
Harriet works with stress, anxiety, relationship issues, eating concerns, low self-esteem and depression. She also supports people with attachment issues, body image, caregiver stress, chronic illness and related challenges.
What is her therapeutic style like?
She uses a person-centred approach that prioritises listening and creating a respectful space. Sessions tend to focus on the client’s priorities and on practical ways to manage feelings and day-to-day stress.
How much clinical experience does she have?
Harriet has three years of professional experience working with people in online counselling settings.
What professional credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP, and is based in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English. She is not currently taking international clients.
Which session formats are offered?
Harriet works online using video calls, phone sessions, live chat and text-based messaging to fit different preferences and schedules.
How are sessions paid for and what do they cost?
Sessions are provided through a subscription model that can be cancelled at any time; costs vary with location and therapist availability.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Experience
3 years
Registered with
BACP
Languages
English

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