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Listing details supplied
Online only

Francesca Whitby

BACP · United Kingdom

Supportive counsellor with practical coping tools

Experience
4 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Francesca

Francesca Whitby welcomes people who feel anxious, overwhelmed, stuck, or unsure how to move forward. She offers a calm, straightforward presence and focuses on helping people find clearer ways to manage day-to-day stress. Francesca’s approach is practical and down to earth.

She aims to make sessions feel simple and approachable for someone searching for help on a phone or at a difficult moment. Francesca practises client-centred therapy, which means she makes space for people to be heard and understood without judgement.

Background and approach

She also uses cognitive behavioural therapy, bringing in practical tools to change unhelpful thoughts and behaviours. Sessions often mix listening with small, actionable steps to try between meetings. Her work covers anxiety, stress, low self-esteem, relationship concerns, trauma and abuse, grief, and difficulties with intimacy.

She also supports people dealing with sleep and eating concerns, parenting pressures, anger, career questions, bipolar and depression, and ADHD. Additional focus areas include attachment issues, body image, codependency, and separation and divorce. Francesca has four years of clinical experience and holds BACP accreditation, the British Association for Counselling and Psychotherapy.

She delivers therapy in the United Kingdom and works in English. People access her through a subscription model that can be cancelled at any time. Sessions can be arranged as video calls, phone sessions, live chat, or text-based messaging.

To begin, someone completes a short matching questionnaire and schedules according to the therapist’s availability.

What Francesca works with

Primary focus
Stress, AnxietyRelationship issuesTrauma and abuse
Also works with

How Francesca works

Client-Centred Therapy

Listed by Francesca among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Francesca among the ways they work.

Sessions & fees

How Francesca’s Approaches Work Online

Client-centred therapy focuses on creating a respectful, non-judgemental space where the person leads the conversation. The counsellor follows the person’s pace, listens deeply, and reflects what comes up so the person can make sense of their feelings and choices. This approach is helpful for people who need acceptance and clarity while they talk through difficult experiences.

Cognitive behavioural therapy, or CBT, emphasises the link between thoughts, feelings and behaviours. It uses practical strategies such as thought records, behavioural experiments and activity planning to change patterns that keep problems going. CBT is useful for anxiety, low mood, unhelpful thinking and many everyday challenges.

Finding the right mix of approaches is part of the work. Francesca will collaborate with each person to test what helps most, tailoring sessions to the individual’s goals and preferences. That means sessions may shift between listening-focused and skills-focused work depending on what is needed.

Online sessions offer flexibility and accessibility. Video calls allow face-to-face conversation when a visual connection matters. Phone sessions can be used when bandwidth is limited or for brief check-ins. Live chat and text-based messaging suit quick updates, ongoing support between sessions, or people who find writing easier than speaking. These options make it simpler to fit therapy into a busy life and to keep regular contact with a registered or accredited professional when that is helpful.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Francesca focus on?
She helps people with anxiety, stress, low self-esteem, relationship issues, trauma and abuse, grief, and intimacy-related concerns, plus a range of other emotional and life difficulties.
How would you describe her therapeutic style?
Her style is warm and down to earth, combining a listening, client-centred stance with practical cognitive behavioural tools to change thoughts and habits.
What is Francesca’s professional background?
She has four years of experience working as a counsellor and blends person-centred work with CBT techniques in her sessions.
Where does she practise and what credential does she hold?
Francesca works in the United Kingdom and is registered with the BACP, the British Association for Counselling and Psychotherapy.
Which languages are available for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
International clients are not currently accepted; she provides therapy to people in the United Kingdom only.
What formats are available for appointments?
Sessions can be booked as video calls, phone sessions, live chat, or text-based messaging to suit different needs and schedules.
How are fees and starting steps handled?
Costs vary by location and availability and are charged through a cancellable subscription. To start, select the Start Therapy button, complete a short matching questionnaire, and schedule sessions.

Areas of focus

What this therapist works with

Most often

Experience
4 years
Registered with
BACP
Languages
English

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