Francesca Dolan Wills

BACP · United Kingdom

Warm, practical counselling for life changes

Experience

6 years

Practising in

United Kingdom

Languages

English

Session type

Online only

About Francesca

Francesca Dolan Wills is a counsellor with six years of professional experience in the United Kingdom. She holds BACP accreditation, and she runs a independent practice while also working with charities and employee assistance programmes. Francesca aims to make the first steps into therapy feel manageable and respectful for anyone who begins the process.

Her early career included eight years as a work and employment coach for the UK government.

Background and approach

She then spent time supporting people at a local hospice, a pregnancy loss charity, and several community organisations. More recently she has offered therapy through larger UK services such as the NHS and police support programmes. Francesca helps people deal with grief and loss, stress and anxiety, life changes, and career concerns.

She also supports people facing fertility and pregnancy loss, relationship and family difficulties, and issues around intimacy and self-esteem. Additional areas of focus include chronic illness, caregiving strain, body image, and compassion fatigue. Her approach is warm and client-centred.

Sessions aim to create an open space to talk through feelings without judgement. She draws on emotion-focused work and mindfulness to help people notice and manage difficult emotions while also using solution-focused techniques to set practical goals. Francesca offers online sessions in several formats and works with people from a wide range of religious and cultural backgrounds.

She encourages small steps and practical planning so clients can try new ways of coping between sessions.

What Francesca works with

Primary focus

Also works with

How Francesca works

Client-Centred Therapy

Listed by Francesca among the ways they work.

Emotionally-Focused Therapy (EFT)

Listed by Francesca among the ways they work.

Mindfulness Therapy

Listed by Francesca among the ways they work.

Solution-Focused Therapy

Listed by Francesca among the ways they work.

Sessions & fees

Approaches that work well online

Client-centred therapy focuses on listening and supporting each person where they are. It helps build trust and lets the client set the pace while the counsellor reflects and clarifies feelings. Emotionally-Focused Therapy helps people notice and name strong emotions and the patterns that keep them stuck, which is useful for grief, relationship pain, and change. Mindfulness therapy teaches simple attention skills and grounding exercises to reduce overwhelm and improve sleep and focus.

Choosing an approach is a collaborative process. The therapist will discuss goals, preferences and past experience, then suggest which methods might suit best. Sessions can shift over time so the work stays relevant to what a person needs in that moment.

Online therapy offers practical flexibility. Video calls let people meet face to face from different locations. Phone sessions use less bandwidth and can be easier when a camera is not wanted. Live chat or text-based messaging suits shorter check-ins, or times when writing feels easier than speaking. These options make it simpler to fit therapy around work, caring duties, medical appointments, or travel.

Session length	Typically 50 minutes
Client ages	Adults, 18 and over
Fees	Subscription via BetterHelp, cancel anytime
Insurance	Not billed directly

Questions people ask

What kinds of concerns does Francesca address?

She helps people with grief, anxiety, depression, stress, life changes, relationship and family issues, career challenges, fertility and pregnancy loss, and related concerns.

How would you describe her therapeutic style?

Her style is warm and client-centred, combining emotionally-focused work, mindfulness, and solution-focused techniques to talk through feelings and set practical goals.

What is her professional background?

She has six years of experience, including roles at a hospice, a pregnancy loss charity, NHS and police support programmes, and time as an employment coach prior to qualifying as a counsellor.

What credentials and location are relevant?

She holds BACP accreditation and practices in the United Kingdom.

Are other languages or international sessions available?

Sessions are offered in English and she accepts international clients.

Which session formats does she offer?

She works online via video calls, phone sessions, live chat, and text-based messaging to suit different preferences and schedules.

How are fees and payment handled?

Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

What are the first steps to begin therapy?

Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.