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Online only

Florbela Santos

BACP · United Kingdom

Gentle client-centred support with practical tools

Experience
13 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Florbela

Florbela Santos uses a client-centred approach to help people feel heard and understood. She combines this with mindfulness and somatic ideas to ground conversations in the body and present moment. Florbela works with issues such as stress, anxiety, depression and trauma.

She also supports people dealing with relationship and family concerns, addictions, grief and problems with sleep or eating. Florbela has 13 years of professional experience in the United Kingdom and is a member of the British Association for Counselling and Psychotherapy, BACP.

Background and approach

She adapts sessions to each person, pacing conversations to match how someone prefers to think and speak about things. Sessions focus on practical steps alongside deeper reflection. Her practice pays attention to how past experiences shape present feelings.

She uses psychodynamic ideas to help people notice repeating patterns and attachment-related difficulties. She also draws on existential thinking to help people find meaning when life feels overwhelming or uncertain. Mindfulness and somatic work are woven into conversations to help with anxiety, panic, body image and dissociation.

These approaches offer short practices someone can use between sessions to feel steadier. Florbela also addresses specific concerns such as fertility issues, compassion fatigue, money worries and self-harm with care and attention. People who prefer online options can connect in ways that suit their day-to-day life.

Florbela speaks English and works with international clients. To start, a person completes a short matching questionnaire and then arranges sessions according to available times.

What Florbela works with

Primary focus
Stress, AnxietyRelationship issuesFamily conflicts
Also works with

How Florbela works

Client-Centred Therapy

Listed by Florbela among the ways they work.

Existential Therapy

Listed by Florbela among the ways they work.

Mindfulness Therapy

Listed by Florbela among the ways they work.

Psychodynamic Therapy

Listed by Florbela among the ways they work.

Somatic Therapy

Listed by Florbela among the ways they work.

Sessions & fees

How these approaches work online and in sessions

Florbela uses client-centred therapy as a foundation, which means sessions focus on what the person brings and move at their pace. This style suits people needing a non-judgemental space to talk through stress, anxiety or relationship worries.

She also integrates mindfulness therapy, offering simple attention and breathing practices to reduce reactivity and improve sleep and eating routines. Mindfulness is helpful for anxiety, rumination and grounding when emotions feel overwhelming.

Somatic therapy is used to notice how emotions show up in the body and to develop brief body-based practices for dissociation, panic or trauma-related symptoms. These practices give practical strategies to use between sessions and during moments of high tension.

Finding the right mix of approaches is part of the work. The therapist will discuss goals, preferences and what feels most useful, and together they will try methods that fit the person’s needs. This collaborative process helps shape an ongoing plan.

Online formats - video calls, phone sessions, live chat and text messaging - make therapy more flexible. Video allows face-to-face conversation, phone can be easier when bandwidth is limited, live chat suits quick check-ins, and text messaging supports ongoing reflection between sessions. These options help people fit therapy around work, family and travel commitments.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What issues does Florbela commonly address?
She supports people with stress, anxiety, depression, trauma and relationship and family concerns. Additional focuses include eating and sleeping difficulties, addictions, grief, self-esteem and intimacy-related issues.
How would you describe her therapeutic style?
Her work is client-centred and collaborative, with elements of mindfulness and somatic practice to help with grounding. She also uses psychodynamic and existential ideas to look at patterns and meaning.
What experience does she bring to sessions?
Florbela has 13 years of professional experience working in the United Kingdom. That experience covers a broad range of mental health and relationship-related concerns.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and practises in the United Kingdom.
Which languages are used in therapy and can international clients join?
Sessions are offered in English and international clients are accepted.
What session formats are available?
Therapy is offered via video calls, phone sessions, live chat or text-based messaging to fit different schedules and communication preferences.
How does cost work for sessions?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
What are the steps to begin therapy?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
13 years
Registered with
BACP
Languages
English

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