Online therapy · United Kingdom In crisis? Call 116 123 (Samaritans, free, any hour)
Book with Fiona
Home Therapists Fiona Austin
Portrait of Fiona Austin
Listing details supplied
Online only

Fiona Austin

BACP · United Kingdom

Practical therapy for stress and life change

Experience
20 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Fiona

Fiona Austin helps people who feel overwhelmed by stress, anxiety or low mood. She is calm and straightforward in sessions and focuses on practical steps that make day-to-day life easier. Fiona uses conversational, goal-focused work so people can start feeling lighter and more able to cope.

Fiona has 20 years of experience working with issues that often sit together - sleeping problems, relationship strain, low self-esteem and lack of motivation.

Background and approach

She also supports people with trauma and abuse, parenting pressures, career change and the confusion that comes with midlife. Her qualification is BACP, which she holds as a professional membership in the United Kingdom. Sessions often centre on finding what is causing the overwhelm, then clearing those barriers so change can happen.

She draws on client-centred work to follow what matters most to the person in front of her. Cognitive behavioural techniques are used where helpful to break unhelpful thinking and behaviours. Fiona also includes mindfulness and hypnotherapy tools at times, and she brings existential ideas about meaning and purpose into conversations about life direction.

Practical exercises and gentle reframing are common parts of the work when clients want concrete change. People meet her for short-term goals like improving sleep or motivation and for longer conversations about identity, relationships and life purpose.

Sessions are delivered in ways that suit the person, including online options for international clients, and the focus is always on what will help the client move forward.

What Fiona works with

Primary focus
Stress, AnxietyRelationship issuesSleeping disorders
Also works with

How Fiona works

Client-Centred Therapy

Listed by Fiona among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Fiona among the ways they work.

Existential Therapy

Listed by Fiona among the ways they work.

Hypnotherapy

Listed by Fiona among the ways they work.

Mindfulness Therapy

Listed by Fiona among the ways they work.

Motivational Interviewing

Listed by Fiona among the ways they work.

Sessions & fees

Practical therapy approaches for online work

Fiona often uses client-centred therapy, which means the work follows what matters to the person. This approach prioritises listening, empathy and the client’s own goals, making it useful for emotional support and for working through relationship or identity questions.

She also draws on cognitive behavioural therapy (CBT) to help people spot and change thoughts and behaviours that keep problems going. CBT is especially helpful for anxiety, mood difficulties, sleep problems and motivation by teaching simple exercises and steps to try between sessions.

Finding the right approach is part of the therapy. Fiona will work collaboratively to identify which methods fit the client’s needs, goals and preferences and will adapt the mix as progress is made. Clients are invited to feedback and help shape the plan so the work stays relevant.

Online therapy offers flexibility and makes it easier to fit sessions around work, family and travel. Video calls are close to an in-person meeting, phone sessions can be quieter and easier when bandwidth is limited, and live chat or text messaging can suit short check-ins or ongoing support. These options help people access consistent care without needing to travel.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What concerns does she commonly help with?
She works with stress, anxiety, depression and problems such as sleep disturbance, low self-esteem and relationship strain.
What is her therapeutic style like?
Her approach is practical and person-led, combining client-centred listening with cognitive behavioural techniques and mindfulness exercises as needed.
How much experience does she have?
Fiona has 20 years of professional experience supporting people through life changes, trauma, parenting challenges and career issues.
What credentials and location apply to this counsellor?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages and international arrangements are available?
Sessions are offered in English and she accepts international clients for online work.
What session formats are offered?
Therapy can be provided by video calls, phone sessions, live chat or text-based messaging.
How is cost handled for sessions?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Begin by selecting the Start Therapy button, completing a short matching questionnaire and then scheduling sessions according to therapist availability.

Areas of focus

What this therapist works with

Most often

Experience
20 years
Registered with
BACP
Languages
English

More counsellors working with stress, anxiety

See all →