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Online only

Donna Peters

BACP · United Kingdom

Calm, practical counselling for life’s hard moments

Experience
4 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Donna

Donna Peters supports people dealing with stress, anxiety, grief, anger, low self-esteem and depression. She also focuses on issues connected to divorce and separation, guilt and shame, panic attacks, social anxiety and the challenges young adults face. Donna uses clear, steady language and a calm presence to help people talk through difficult feelings and make small changes that matter.

Donna has around four years of counselling experience and more than 450 clinical hours working with people face to face, by phone and online.

Background and approach

Before qualifying as a counsellor she worked professionally in the NHS for over 20 years, which shaped her practical, down-to-earth approach. Her background includes seven years volunteering at a bereavement charity where she supported adults and young people through loss. That time gave her direct experience helping people manage grief and rebuild a daily routine after bereavement.

Donna describes herself as respectful, sensitive and compassionate. She works in an integrative way, drawing on person-centred ideas and using techniques such as cognitive behavioural approaches and solution-focused brief therapy when they fit the situation. Sessions tend to be straightforward and goal-focused when needed, or more open and reflective if a person prefers to talk through feelings.

Donna encourages clients to notice small wins and to set practical steps between sessions. If someone wants to begin, the process starts with a short matching questionnaire and scheduling a session.

What Donna works with

Primary focus
Stress, AnxietyGriefAnger management
Also works with

Sessions & fees

Approaches that suit online counselling

Donna works in an integrative way, combining person-centred listening with practical techniques. Person-centred work focuses on understanding the person’s experience and offering steady, non-judgemental support to help them talk through feelings and make their own choices.

She also draws on cognitive behavioural ideas that look at how thoughts, feelings and behaviours interact. These techniques help with anxiety, panic attacks and low mood by identifying unhelpful thinking patterns and testing new ways of responding. Solution-focused brief techniques are used for people who want short-term, goal-oriented work that builds small, achievable steps.

Finding the right approach is part of the work together. The therapist will explore your needs, goals and preferences and suggest methods that fit. That choice is collaborative and can change as progress is made.

Online therapy with video calls, phone sessions, live chat or text-based messaging makes it easier to fit counselling around busy lives. Video calls let people see facial cues, phone sessions use less bandwidth and are good for shorter check-ins, while live chat and messaging suit people who prefer writing or need flexible timing. These options help people access therapy from different places and at times that work for them.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Donna help with?
She supports people experiencing stress, anxiety, depression, anger and low self-esteem. She also works with issues like grief, panic attacks, social anxiety, guilt, self-love and young adult challenges.
How would you describe her therapeutic style?
Donna takes a calm, respectful and practical approach. She mixes listening with simple techniques and short-term goals when that suits the person.
What is her professional background?
Donna has about four years of counselling experience and over 450 clinical hours. She also spent over 20 years in professional roles within the NHS and volunteered seven years at a bereavement charity.
What credentials and location are listed?
Donna is listed with the BACP, which appears as BACP in her credentials, and she practises in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
What session formats are offered?
She provides video calls, phone sessions, live chat and text-based messaging as ways to meet.
How are costs and payments handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with Donna?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
4 years
Registered with
BACP
Languages
English

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