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Online only

Donna Hay

BACP · United Kingdom

Compassionate, practical support for intimacy and addiction

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Donna

Donna Hay helps people facing stress, anxiety, depression and grief. She also supports clients with intimacy-related concerns, LGBT matters and a range of addictions. Donna works from a respectful and compassionate stance to make it easier to talk about difficult subjects.

Donna has three years of professional experience and is registered with the British Association for Counselling and Psychotherapy, BACP. She adapts conversation and plans to fit each person's situation, rather than using a one-size-fits-all approach.

Background and approach

Sessions focus on what the person needs right now and on small, practical steps forward. In sessions she uses straightforward language and gentle curiosity to help people untangle painful feelings. She can support issues around sexual health and function, sex addiction and process addictions such as problematic porn use, exercise or gambling.

Donna is also experienced in working with people involved in BDSM, kink and alternative sex culture and will address related concerns without judgement. People seeking help for relationship intimacy, sexual difficulties, or struggles with mood and addictive behaviours will find a direct, non-shaming approach. Donna emphasises collaboration and practical strategies alongside open conversation.

She recognises that starting therapy takes courage and aims to make each step manageable. Appointments are offered in English and are available to people in the United Kingdom and internationally. Donna tailors the work to each person’s goals and circumstances, helping them build clearer choices and small changes that feel achievable.

What Donna works with

Primary focus
Also works with

Sessions & fees

Therapeutic approaches and online support

Donna uses evidence-based therapeutic techniques that focus on clear goals and practical steps. One approach involves helping people identify unhelpful patterns in thoughts and behaviours, then testing small changes to see what helps reduce anxiety and low mood. This style suits stress, depression and many anxiety presentations.

Another common thread is working with behaviours linked to addiction. Sessions look at triggers, routines and consequences, and build new habits to reduce harmful patterns. For issues around sex, sexuality and kink the work is respectful and non-shaming, focusing on safety, consent and the person's values.

Finding the right way of working is collaborative. Donna will discuss options and adapt techniques to fit your needs, goals and preferences rather than insisting on a single method. Together you will check what is helping and change course if needed.

Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy easier to fit into daily life. Video calls allow face-to-face conversation, phone sessions need less bandwidth and chat or messaging can be useful for short check-ins or when writing feels easier. These options help with scheduling, reduce travel time and offer flexibility for different routines.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of concerns does Donna work with?
She supports people with stress, anxiety, depression, grief, intimacy-related concerns, LGBT issues and various addictions including sex and process addictions.
How would sessions feel and what is the style?
The approach is respectful and non-judgemental, with plain language and practical steps. Donna tailors conversation and plans to each person rather than using a fixed method.
What is Donna's professional background?
She has three years of professional experience helping people with mood, grief, intimacy and addiction concerns.
What credentials and location apply?
Donna is registered with the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.
Which languages and clients are supported?
Sessions are offered in English and she accepts clients from other countries as well as the United Kingdom.
What session formats are available?
Sessions can take place by video call, phone, live chat or text-based messaging to suit different preferences and schedules.
How does payment and cost work?
Cost varies with location and therapist availability; sessions run through a subscription model that can be cancelled at any time.
How do I begin working with Donna?
Click the Start Therapy button, complete the short matching questionnaire and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Also listed

Experience
3 years
Registered with
BACP
Languages
English

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