Claire Austen
Supportive counsellor combining practical strategies and listening
About Claire
Claire Austen offers calm, direct support for people feeling overwhelmed by stress, anxiety, low mood or life changes. She works with individuals dealing with grief, relationship struggles, parenting strain, addictions and self-esteem issues. Claire uses straightforward language and steady presence to help people talk through what matters to them.
Her approach draws on person-centred care alongside practical strategies from cognitive behavioural therapy, and skills from dialectical behaviour therapy when helpful.
Background and approach
Sessions focus on what the client wants to change and on small, doable steps to feel steadier day to day. Claire listens for unhelpful patterns and helps people try new ways of coping. Claire trained in counselling and holds NCPS, a recognised counselling credential.
She has five years of direct practice experience supporting a range of concerns including trauma and abuse, family of origin issues, body image and attachment difficulties. Her background also includes work around abandonment, control issues and problems with eating. People who prefer a warm, non-judgemental space often find Claire approachable.
She aims to create a setting where difficult feelings can be named and worked through without hurry. Sessions are practical but attentive to deeper life stories when those emerge. Claire works from the United Kingdom and conducts sessions in English.
She accepts international clients and offers video calls, phone sessions, live chat and text-based messaging as ways to connect.
What Claire works with
How Claire works
Listed by Claire among the ways they work.
Listed by Claire among the ways they work.
Listed by Claire among the ways they work.
Listed by Claire among the ways they work.
Listed by Claire among the ways they work.
Sessions & fees
Therapeutic approaches and online care
Claire combines a person-centred way of working with clear, skills-based tools from cognitive behavioural therapy. Person-centred care means the counsellor listens closely and follows the client’s pace, helping them name feelings and decide what to focus on. Cognitive behavioural therapy offers practical strategies to spot unhelpful thinking and try different behaviours to feel better.Finding the right approach is part of the work. Claire will discuss what matters most to the client and try approaches that match their goals and preferences. The process is collaborative so the plan can change as therapy unfolds and new needs appear.
Online sessions are available by video call, phone, live chat or text-based messaging to make contact easier around work and family life. Video calls work well for a fuller face-to-face feel, phone sessions suit shorter check-ins or when bandwidth is limited, and messaging can support brief reflections between meetings. These options give flexibility and help people fit therapy into busy days while still doing focused therapeutic work.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Grief
Also listed
- Abandonment
- Addictions
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Avoidant personality
- Body image
- Caregiver issues and stress
- Codependency
- Communication problems
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Eating and food-related issues
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Gender dysphoria
- Guilt and shame
- Hospice and end-of-life counselling
- Infidelity
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Parenting issues
- Postpartum depression
- Pregnancy and childbirth
- Self esteem
- Self-harm
- Self-love
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 5 years
- Registered with
- NCPS
- Languages
- English
