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Online only

Charlotte McKenna

BACP · United Kingdom

Compassionate person-centred counsellor for life challenges

Experience
3 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Charlotte

Charlotte McKenna offers short-term and longer-term support for people facing stress, anxiety, depression, grief, relationship strain and addictions. She helps with parenting concerns, sleep problems, anger, career uncertainty and coping with life changes. Charlotte also works with issues around intimacy, self-esteem, compassion fatigue and trauma and abuse.

Charlotte is a BACP counsellor with three years of experience. She uses a person-centred approach that puts the client's experience first. That means sessions focus on what the person wants to talk about and on their own strengths.

Background and approach

Charlotte listens with empathy and avoids judgement. Her practice also includes trauma-focused work when past events continue to affect daily life. In those sessions she helps people gently make sense of distressing memories and the feelings that come with them.

The pace is set by the individual so they stay in control of the process. Sessions can cover practical skills as well as emotional processing. Charlotte helps people with communication problems, setting boundaries, managing cravings, and coping strategies for anxiety and low mood.

She aims to make steps feel manageable rather than overwhelming. People choose Charlotte when they want a calm presence and a straightforward approach. She works in English and offers appointments to people in the United Kingdom.

Therapy sessions are offered by video call, phone, live chat or text-based messaging.

What Charlotte works with

Primary focus
Stress, AnxietyRelationship issuesFamily conflicts
Also works with

How Charlotte works

Client-Centred Therapy

Listed by Charlotte among the ways they work.

Trauma-Focused Therapy

Listed by Charlotte among the ways they work.

Sessions & fees

Practical online therapy with person-centred and trauma-informed care

Charlotte uses client-centred therapy which focuses on the person in front of her. This approach means conversations follow what matters most to the individual, building on strengths and what already works in their life. It is helpful for low self-esteem, communication struggles and feeling stuck.

She also uses trauma-focused therapy to address upsetting past events that continue to affect day-to-day life. That work helps people make sense of painful memories and reduce their impact, while moving at a pace the person feels able to manage.

Finding the right approach is a shared process. Charlotte will talk with each person about their goals and preferences and then agree a way of working together. They can try different methods and decide what feels most helpful as therapy progresses.

Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation across distances. Phone sessions work well when bandwidth is limited or for a shorter check-in. Live chat and messaging suit people who prefer writing or need a flexible option that fits around work or family commitments. These formats make it easier to access therapy from different locations and schedules, while keeping the focus on the therapeutic relationship and practical progress.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What kinds of problems does Charlotte help with?
She supports people dealing with stress, anxiety, depression, grief, relationship and family concerns, addictions, trauma and abuse, sleep difficulties and career issues.
How would she describe her therapeutic style?
She works in a person-centred way, listening without judgement and following the client’s lead while offering empathy and practical support.
What is her professional background?
Charlotte has three years of experience working as a counsellor and uses trauma-focused techniques alongside a person-centred approach.
Where is she based and what credential does she hold?
She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.
Can I work with her if I live outside the UK?
Sessions are offered in English and she is not accepting international clients at this time.
What formats are available for sessions?
Sessions can be held by video call, phone, live chat or text-based messaging to suit different preferences and schedules.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I start sessions with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist’s availability.

Areas of focus

What this therapist works with

Most often

Experience
3 years
Registered with
BACP
Languages
English

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