Charlotte McKenna
Compassionate person-centred counsellor for life challenges
About Charlotte
Charlotte McKenna offers short-term and longer-term support for people facing stress, anxiety, depression, grief, relationship strain and addictions. She helps with parenting concerns, sleep problems, anger, career uncertainty and coping with life changes. Charlotte also works with issues around intimacy, self-esteem, compassion fatigue and trauma and abuse.
Charlotte is a BACP counsellor with three years of experience. She uses a person-centred approach that puts the client's experience first. That means sessions focus on what the person wants to talk about and on their own strengths.
Background and approach
Charlotte listens with empathy and avoids judgement. Her practice also includes trauma-focused work when past events continue to affect daily life. In those sessions she helps people gently make sense of distressing memories and the feelings that come with them.
The pace is set by the individual so they stay in control of the process. Sessions can cover practical skills as well as emotional processing. Charlotte helps people with communication problems, setting boundaries, managing cravings, and coping strategies for anxiety and low mood.
She aims to make steps feel manageable rather than overwhelming. People choose Charlotte when they want a calm presence and a straightforward approach. She works in English and offers appointments to people in the United Kingdom.
Therapy sessions are offered by video call, phone, live chat or text-based messaging.
What Charlotte works with
How Charlotte works
Listed by Charlotte among the ways they work.
Listed by Charlotte among the ways they work.
Sessions & fees
Practical online therapy with person-centred and trauma-informed care
Charlotte uses client-centred therapy which focuses on the person in front of her. This approach means conversations follow what matters most to the individual, building on strengths and what already works in their life. It is helpful for low self-esteem, communication struggles and feeling stuck.She also uses trauma-focused therapy to address upsetting past events that continue to affect day-to-day life. That work helps people make sense of painful memories and reduce their impact, while moving at a pace the person feels able to manage.
Finding the right approach is a shared process. Charlotte will talk with each person about their goals and preferences and then agree a way of working together. They can try different methods and decide what feels most helpful as therapy progresses.
Online sessions are offered by video call, phone, live chat or text-based messaging. Video calls allow face-to-face conversation across distances. Phone sessions work well when bandwidth is limited or for a shorter check-in. Live chat and messaging suit people who prefer writing or need a flexible option that fits around work or family commitments. These formats make it easier to access therapy from different locations and schedules, while keeping the focus on the therapeutic relationship and practical progress.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Addictions
- Aging and geriatric issues
- Anger management
- Attachment issues
- Blended family issues
- Body image
- Career difficulties
- Chronic pain, illness, and disability
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- Hospice and end-of-life counselling
- Impulsivity
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Money and financial issues
- Mood disorders
- Panic disorder and panic attacks
- Parenting issues
- Self esteem
- Self-love
- Sexual assault and abuse
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 3 years
- Registered with
- BACP
- Languages
- English