Dr. Caroline Norman
Experienced integrative psychotherapist
About Caroline
Dr Caroline Norman helps adults who feel stuck by difficult memories, anxiety or relationship strain. She offers straightforward support for people coping with loss, addiction, parenting pressures, work stress and life changes. Her style is calm and practical, and she listens for what matters most to each person.
Caroline has practised as a counsellor and psychotherapist for 12 years. She worked in the NHS as a psychotherapist and addictions counsellor and later led clinical work in a workplace counselling service.
Background and approach
She now runs a busy independent practice and has more than nine years of experience working remotely by phone, video and text chat. Her academic background includes a PhD in sociology, a postgraduate diploma in cognitive behavioural therapy, a diploma in integrative counselling and psychotherapy, and a certificate in counselling supervision.
The PhD research looked at mental health in education, and earlier degrees include a masters in social research and a first-class degree in philosophy and sociology. In sessions she blends psychodynamic thinking with person-centred listening and practical CBT techniques.
That means she pays attention to past patterns, stays with what feels most important to the person now, and uses simple exercises to change unhelpful habits. She works short term or long term depending on what each person needs. Caroline also draws on motivational interviewing and mindfulness ideas when helpful.
She has experience supporting people after traumatic childhoods, in family problems, with grief, low self-esteem, chronic illness and addiction. Her approach is reflective, thoughtful and solutions oriented.
What Caroline works with
How Caroline works
Listed by Caroline among the ways they work.
Listed by Caroline among the ways they work.
Listed by Caroline among the ways they work.
Listed by Caroline among the ways they work.
Listed by Caroline among the ways they work.
Listed by Caroline among the ways they work.
Sessions & fees
Therapeutic approaches adapted for online work
Caroline commonly uses attachment-based ideas to look at how early relationships shape current patterns. This helps when people notice repeated difficulties in relationships or feel unsure about closeness and trust. She also uses client-centred methods which focus on listening, reflecting and helping the person identify their own goals and values. Cognitive behavioural therapy, or CBT, is used for practical skillbuilding such as managing anxious thoughts, changing unhelpful habits and improving mood.Choosing the right approach is a collaborative process. The therapist will talk through goals, preferences and practical needs and then shape the work together. It is normal for methods to shift over time as the person makes progress or new priorities emerge.
Online formats make it easier to fit therapy into a busy life. Video calls replicate face-to-face conversation and are useful for deeper work. Phone sessions suit shorter check-ins or times with lower bandwidth. Live chat and text-based messaging allow quick reflections and ongoing support between sessions. These options provide flexibility so people can choose what fits their schedule and comfort.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
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Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Addictions
- Anger management
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Career difficulties
- Chronic pain, illness, and disability
- Coaching
- Codependency
- Commitment issues
- Compassion fatigue
- Coping with life changes
- Dependent personality
- Depression
- Divorce and separation
- Emptiness
- Family problems
- Fatherhood issues
- First responder issues
- Grief
- Guilt and shame
- Hearing impaired
- Hoarding
- Isolation / loneliness
- Jealousy
- Midlife crisis
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Parenting issues
- Personality disorders
- Polyamory / non-monogamous relationships
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 12 years
- Registered with
- BACP
- Languages
- English
