Carmen Matthews
Collaborative counsellor focused on practical change
About Carmen
Carmen Matthews is a counsellor based in the United Kingdom with three years of professional experience and a BACP accreditation. She frames the work around each person's own story and strengths. Carmen aims to create a calm, steady space where people can begin to make sense of difficult feelings and choices.
She commonly helps people who are dealing with stress, anxiety and low mood. She also supports those facing grief, trauma and relationship strain.
Background and approach
Practical problems like career change and family conflict are part of her day-to-day work. Carmen draws on a mix of approaches to suit the person in front of her. She uses client-centred ideas to follow what matters most to the client.
She brings cognitive behavioural tools when thinking habits feel stuck. She also pays attention to longer patterns from a psychodynamic perspective and uses solution-focused techniques to set small, achievable goals. In sessions she listens closely and asks simple, direct questions to help people untangle what feels confusing.
She works at a relaxed pace and helps clients try out new ways of coping between meetings. Conversations cover feelings, practical steps and how past experiences shape current choices. People who prefer straightforward language and a collaborative stance tend to find her style useful.
Carmen encourages small, steady changes that fit everyday life. She invites clients to shape the work so it feels relevant and manageable.
What Carmen works with
How Carmen works
Listed by Carmen among the ways they work.
Listed by Carmen among the ways they work.
Listed by Carmen among the ways they work.
Listed by Carmen among the ways they work.
Sessions & fees
Therapeutic approaches and online support
Client-Centred Therapy focuses on listening and following what the person brings to sessions, helping people feel heard and greater able to make their own choices. Cognitive Behavioural Therapy, or CBT, looks at patterns of thought and behaviour and offers practical exercises to reduce anxiety and lift low mood.Choosing an approach is a collaborative process. Carmen will talk with the client about goals, preferences and what has worked in the past, then suggest ways of working together. The plan can change as the work unfolds so the approach stays matched to the persons needs.
Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video calls allow face-to-face conversation, phone sessions can fit into a busy day or when bandwidth is limited, live chat suits quick check-ins and text messaging supports ongoing reflection between meetings. These options help people keep therapy within their daily routines and adapt the format to what suits them best.
| Session length | Typically 50 minutes |
|---|---|
| Client ages | Adults, 18 and over |
| Fees | Subscription via BetterHelp, cancel anytime |
| Insurance | Not billed directly |
Questions people ask
What kinds of problems does Carmen help with?
What is Carmen's therapeutic style?
How much clinical experience does she have?
What credential does Carmen hold and where is she based?
Which languages are sessions offered in?
What session formats are available?
How are fees and payment handled?
How do I begin working with Carmen?
Areas of focus
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Career difficulties
- Codependency
- Communication problems
- Coping with life changes
- Depression
- Dissociation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Grief
- Guilt and shame
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Narcissism
- Post-traumatic stress
- Pregnancy and childbirth
- Self esteem
- Self-love
- Sexual assault and abuse
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 3 years
- Registered with
- BACP
- Languages
- English
