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Online only

Anne-Marie Bates

BACP · United Kingdom

Calm, practical counselling for everyday struggles

Experience
12 years
Practising in
United Kingdom
Languages
English
Session type
Online only

About Anne-Marie

Anne-Marie Bates offers calm, practical support for people facing stress, anxiety, low self-esteem and relationship strain. She writes in plain terms and focuses on what matters most to the person in front of her. Anne-Marie aims to make the first steps feel manageable rather than overwhelming.

She has 12 years of counselling experience and is an Accredited member of the British Association for Counselling and Psychotherapy, often shortened to BACP.

Background and approach

That background includes work with college students and staff, and time in independent practice with a range of adults. This gives her a steady, down-to-earth approach to common life problems. In sessions she works without judgement and listens carefully to each person's story.

Conversations and techniques are adapted to the individual rather than following a fixed script. The focus is on practical steps people can try between sessions, alongside exploring feelings and patterns that cause distress. Anne-Marie helps people navigate relationship and family problems, body image concerns, guilt and shame, and issues around self-harm and loneliness.

She also supports those facing midlife questions, problems with communication and struggles with purpose or emptiness. Her work covers both short-term goals and deeper, longer-term change. Sessions can use structured methods when helpful, and she brings warmth and respect to difficult topics.

She encourages people to set small, realistic goals and to notice gradual progress. The aim is to increase emotional resilience and improve day-to-day coping.

What Anne-Marie works with

Primary focus
Stress, AnxietyRelationship issuesFamily conflicts
Also works with

How Anne-Marie works

Client-Centred Therapy

Listed by Anne-Marie among the ways they work.

Cognitive Behavioural Therapy (CBT)

Listed by Anne-Marie among the ways they work.

Solution-Focused Therapy

Listed by Anne-Marie among the ways they work.

Sessions & fees

Approaches that suit online counselling

Client-centred therapy places the person and their experience at the heart of sessions. The counsellor listens, reflects and follows the person’s pace to help them make sense of feelings and choices. This approach is helpful for people who need acceptance, clearer self-understanding and steady emotional support.

Cognitive behavioural therapy, or CBT, focuses on the links between thoughts, feelings and actions. It uses simple, structured techniques to test unhelpful thinking and try alternative behaviours. CBT is useful for anxiety, low mood and practical problems where learning new skills can reduce distress.

Finding the right approach is part of the work together. The therapist will discuss needs, goals and preferences and agree which methods to use. This is a collaborative process and can change over time as goals evolve.

Online therapy offers practical flexibility. Video calls let people speak face to face without travel, phone sessions can be easier when bandwidth is limited, and live chat or text-based messaging can suit shorter check-ins or when writing helps organise thoughts. These options make it simpler to fit therapy around work, study and family commitments, while still working with registered or accredited professionals and therapists.
Session lengthTypically 50 minutes
Client agesAdults, 18 and over
FeesSubscription via BetterHelp, cancel anytime
InsuranceNot billed directly

Questions people ask

What problems does Anne-Marie help with?
She supports people dealing with stress, anxiety, depression, relationship and family concerns, and self-esteem issues. Additional focus areas include body image, guilt and shame, isolation and life purpose.
What style of therapy does she use?
Her practice draws on client-centred therapy, cognitive behavioural therapy and solution-focused methods. Sessions mix listening, practical strategies and goal-setting tailored to each person.
How much experience does she have?
Anne-Marie has 12 years of professional counselling experience across higher education and independent practice settings. That range informs a steady, practical way of working.
What credentials and location are listed?
She is an Accredited member of the British Association for Counselling and Psychotherapy, shown as BACP, and practises in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English only. International clients are not currently accepted.
What formats are offered for sessions?
Therapy is available by video calls, phone sessions, live chat or text-based messaging to fit different needs and schedules.
How is payment and cost handled?
Costs vary with location and therapist availability and are charged through a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

Areas of focus

What this therapist works with

Most often

Experience
12 years
Registered with
BACP
Languages
English

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